I have multiple adults living in my household. Can any adults listed on the lease apply?
Yes, any adult (18 years of age or older) that is listed on the lease can apply for rental assistance. However, only ONE application should be submitted per household. Additional applications submitted for one household will be disqualified and not considered for funding.
I am a Rancho Cucamonga resident experiencing challenges with paying rent. However, I have not experienced a loss of employment or reduced income due to COVID-19. Am I eligible to participate in the program?
No, you are not eligible to participate. The purpose of the RC Cares program is to provide financial relief to renters experiencing financial hardship due to COVID-19, such as a loss of employment or reduction in hours of employment.
I already terminated my lease. Can I still apply to be reimbursed?
No, you must have a current lease and be living in the unit as your primary residence.
I have a Housing Choice Voucher. Am I eligible for the program?
No. Households with Housing Choice Vouchers (Section 8), or households that live in Project-Based voucher units or receive other government rental assistance, are NOT eligible.
Are citizenship documents required for this program?
We do not collect information about citizenship status. Citizenship status does not affect eligibility for this program.
My only income is Social Security or pension payments from my retirement fund. Am I eligible?
No. The purpose of this assistance is to assist households who have fallen behind on rent due to loss of employment or reduced income because of the COVID-19 Pandemic.
I am receiving unemployment. Will I still qualify?
Yes. Unemployment is not considered a category of rental assistance from governmental agencies.
I had to leave my job/reduce my hours because I couldn’t find childcare. Am I eligible?
Yes. If you can document your child’s care provider/school closed, and you had to leave your job or reduce hours to care for them, you are eligible for this program.
I left my job because I am a medically high-risk person. Am I eligible?
Yes. You must provide a note from your medical provider or other medical record acknowledging a medical condition that puts you at high-risk and caused you to leave your job.
If I’m eligible, how much rental assistance will I receive?
The amount of assistance will be the amount of your monthly rent of $2,000.00 for three (3) consecutive months for the Emergency Rental Assistance Program.
Do you provide the rental assistance funds directly to me?
No. The rental assistance funds are provided directly to the property owner/landlord to be credited to your account. To verify that funds have been credited to your account, you should request a copy of your rent balance from your landlord.
What if my landlord is an immediate family member?
If you pay rent to an immediate family member (parents or siblings), then you are NOT eligible to participate in this program.
Why can’t the program pay my entire rent?
The RC Cares Program is meant to serve the most households possible with limited funding. The amount of assistance is limited to a maximum of $2,000.00 per month for three (3) months under the Emergency Rental Assistance Program.
Should I tell my landlord I am applying?
Yes. As part of the application approval process your landlord will be required to enter into a Program Participation Payment Acceptance Agreement outlining the terms and conditions of the Emergency Rental Assistance Grant, This Agreement will also require the tenants signature. It will be important to notify your landlord of your application process and not advise them that they will need to execute the agreement to complete your application.
What if my landlord refuses to participate in the program?
We hope that will not happen, but if it does, the City cannot force the landlord to participate.