Community Improvement

Community Improvement helps to promote a safe and attractive community through enforcement of municipal codes. This unit also manages the Community Improvement Volunteer Program, which is designed to assist Community Improvement Officers with identifying various violations such as illegal signage and overgrown vegetation. If you are interested in becoming a volunteer, click on the above volunteer link and complete the application. For more information on Community Improvement handouts or flyers, please click here.

Additionally, this unit manages the Shopping Cart Retrieval Program and the Neighborhood Clean-Up Program. This program was created to help eliminate the blight caused by unsightly, abandoned shopping carts that are scattered throughout the city and allows citizens to take an active part in cleaning up their community by working hand in hand with Community Improvement Officers.

Community Improvement administers the Registration for Abandoned Property program. Through this program, our Community Improvement Division is able to actively identify and monitor the conditions of abandoned/vacant homes throughout the city.

Community Improvement enforces the Shopping Cart Ordinance. Under this ordinance, businesses are required to properly identify their carts and post signage advising to patrons against the removal of carts from the business locations. For businesses who fail to comply with the ordinance will be notified and could face a financial penalty.

Lastly, staff of this Division continues to address citizen concerns that include, but are not limited to:

  • Posting of illegal signage
  • Graffiti on private property
  • Trash containers in the public view
  • "Substandard" landscaping
  • Overgrown vegetation
  • Recreational vehicles stored in the public view
  • Outside storage
  • Equestrian trail maintenance
  • Exterior housing conditions
  • Zoning issues
  • General property maintenance conditions and safety concerns
  • Inoperable vehicles on private property (contact the Police Department at 941-1488 for inoperable vehicles parked on the street)

For more information or to report a code violation you can call (909) 477-2712, submit a request online via Rancho Responds, or email at