Before submitting a request, please check out the FAQs first. Many of the most frequently asked questions are already answered here.

To access the FAQs, please follow the steps outlined below:

1. Cllick “FAQs” on the top navigation bar

   or

2. Select “Frequently Asked Questions” from the Rancho Responds homepage.

Once you have accessed the FAQs screen, you can:

1. Search for your question using the search box

   or

2. Select a FAQ category to find a FAQ.