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Frequently Asked Questions
How do I report a problem involving a City website?
What is Rancho Responds?
What is My Rancho?
How do I create a My Rancho account?
Do My Rancho and Rancho Responds allow me to use the same login?
What browsers does the City's website support?
Rancho Responds won't let me change my password. Where can I go to change my Rancho Responds password?
Can I view the website from a smart phone, tablet, or pad style computer?
Do I need a user account to submit a request through Rancho Responds?
Can I submit a Rancho Responds request anonymously?
If I attach a digital photo or other digital document to a Rancho Responds request, does it matter if it is a large file size?
Are there any file name restrictions regarding digital photographs or documents I want to include with my Rancho Respondes request?
Does the City provide high-speed home Internet services?
Where does the City provide free public wireless internet (WiFi) access?
What social media services does the City use?
Do I need to have a Twitter account to follow the City on Twitter?
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City of Rancho Cucamonga
10500 Civic Center Drive
Rancho Cucamonga, California 91730
T. (909) 477-2700 F. (909) 477-2849
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